About
Meet the Altair Family & our Drones, RC Trucks & Boats!
Be Kind. Have Fun. Play RC. Repeat.
Welcome to the home of Altair Aerial!
We are a small company based in Nebraska and we don't just want to develop drones that you'll love, we want to provide you with the kind of first class customer service we expect our Mothers to receive.
We believe that buying products doesn't necessarily end at the checkout. Sometimes you have questions and the last thing you want to do is get patched into some call center or feel like you're being handled by an intern. In fact, when you contact us, you're actually talking one-on-one with one us here in Nebraska. At Altair, our customers know that we develop quality products that we believe in, which makes talking about them so much fun!
Our Promise To Our Customers
There are a lot of drone companies out there, so we are always grateful when customers choose to shop with us. We want to repay the gesture by providing the kind of customer service WE want when we buy a product.
So when you buy from us, and you have a comment or complaint, you don’t have to worry about any toll-free numbers. You’re not going to be talking to a cubicle farm from another country or even another state. Just send us an E-mail and we’ll give you a call to walk you through anything you might want to know.
That’s why we’ve also filmed YouTube videos on just about any topic you could imagine. Just click here to go to our YouTube channel for advice on building, calibrating, repairing, and flying the full line of Altair Aerial products. Need a video on something that’s not covered there? Just let us know!
We love drones. And why wouldn’t we? They’re awesome! But we love taking care of our customers even more. And that’s a promise.
Founders
- Matthew C
Matt was born and raised in Lincoln, Nebraska. He has been involved in finding the latest and greatest tech toys ever since he somehow had a Nintendo Gamecube six months before anyone else on his block even knew what a Gamecube was. Authors note: I have no idea if that is true, but it sorta sounds true after getting to know Matt.
- John D
Growing up on a farm in Nebraska I was always interested in Tech. I got into computers super early in life and remember having this really cool RC Rock Crawler that I used to drive around as a kid. I love working online and developing great products so that people can have fun with their whole families.
I enjoy working with my family, I think it makes life so much better spending everyday next to people I'm so close to.